Dynamic adjustment of recommendations using a conversation assistant
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United States of America Patent
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Feb 10, 2015
Grant Date -
Feb 6, 2014
app pub date -
Dec 31, 2012
filing date -
Aug 6, 2012
priority date (Note) -
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status (Latency Note)
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Abstract
Usage data associated with a user of a telephonic device is accessed by a remote learning engine. A first service or a first product is identified by the remote learning engine based on the accessed usage data. A first recommended voice bundle application is determined by the remote learning engine. A recommendation associated with the first recommended voice bundle application is transmitted to the telephonic device. The recommendation is presented by the telephonic device to the user through voice communications. A response from the user associated with the recommendation is received. In response to determining that the user has not accepted the recommendation, a second service or a second product is determined based on the received response. A second recommended voice bundle application is determined based on the second service. The second recommended voice bundle application is executed by the telephonic device.
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